CLAY CLUB | KIDS 8-12 YEARS

Cancellation Policy

MISSED CLASSES If you are unable to attend a class, please email info@beaumarisartgroup.com as soon as possible. REFUNDS AND TRANSFERS (before your course has commenced) If you need to cancel your course before it starts, we require at least one week's notice. This allows us the opportunity to fill your place. Please see the conditions below: • 14 or more days prior - full refunds (an admin fee of $30 applies) • 7-14 days prior - 50% refund • Less than 7 days - no refund (unless a doctor’s certificate is provided) ONCE YOUR COURSE HAS COMMENCED: • Refunds (full or partial) are not available for missed classes or changes in personal circumstances. • Bookings can potentially be transferred to another term, depending on availability. • Your place cannot be transferred to another person after the course has begun. COURSE CANCELLATIONS DUE TO INSUFFICIENT ENROLMENTS All courses require minimum enrolment numbers to proceed. If a course is cancelled by Beaumaris Art Group due to insufficient bookings, you will receive a full refund. TUTOR ABSENCE When a tutor is absent, we will provide a qualified substitute teacher to run the session as scheduled. If a replacement cannot be found, that class will be rescheduled, usually to the week following the final week of term. No refunds can be issued to students.

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